In Case of Emergency

If something requires IMMEDIATE attention, such as "water pouring from the ceiling;" please pick up the nearest phone and dial 495-5560. Please identify yourself, and specify that you are in the LISE building, room # and/or the location of the problem, as well as the nature of the problem requiring immediate attention.

Non-Emergency Situations

If it is not an emergency (i.e. it is something that can wait 24 hours to a week for completion), then please go to the website listed below (and save in your browser's favorites):

Harvard FAS Physical Resources Expense System Tracking Operations (PRESTO)

You will need your Harvard Key to access the site. This website can be used to enter all of your ordinary requests. Requests are forwarded to the LISE building management team, reviewed daily, and assigned to the proper person(s) for completion. If for any reason either of these systems are not working for you, then contact Stuart McNeil at 5-2874 or Frank Morrissey at 5-4404. If you are unable to reach Stuart or Frank call Kelly at 5-1375.

Shipping

For your convenience, shipping arrangements can be made through shipping and receiving with Alyson Galipeau. She will help you coordinate packaging your item and the appropriate paperwork with the shipping company you choose. You will need to provide her with a 33 digit billing code to bill the cost of the shipment to. You must give final packaging approval before the box is sealed for shipment. Please be advised to declare the appropriate value of the item you are shipping in the insurance section of the shipping paperwork. If you do not declare the actual value of the item, neither building management nor GCA will be responsible for the cost of replacement or the difference between the cost of replacement and the value declared.